Saturday, 18 January 2020

Boarding internships

A couple of years ago Thai visa regulations put a stop to our recruitment of ‘gappies’ - young adventurous types looking for a something constructive to do in a year off between school and university. So it was that we pivoted to recruiting recent graduates for year-long internships instead.

What a revelation this has been - at least three years older than the typical gappy, and already comfortable with living away from home, their impact in boarding has been universally positive.

Every year we recruit at least six new interns - two for each boarding house. Our location in Thailand helps with recruitment, not least in the sense that we can use advertisements like this one:
When they arrive, we put them through an intensive induction that includes training in: safeguarding, Thai culture, lifeguarding, boarding and off-site trip management.

Interns all live on-site in the boarding houses, so very quickly an esprit de corps develops. We devise day-time timetables based on their interests. Many want to go into teaching once their year with us is up, so we assign them to departments where their interests and expertise lie. A mentoring system encourages them to self-reflect and actively further their professional development.

In boarding, they are invaluable members of the house teams. Occupying the borderland between fully-fledged teacher and recent school-leaver they are able to connect with boarders in a uniquely powerful way. Each brings their own character to the role, with boarders taking little time to recognise in them variously: older playmate, sounding board, homework-checker or genial interlocutor.

It is the graduates who mastermind our ‘Friday night challenges’ designed to foster teamwork, fun and a bit of lateral thinking. During the week, graduates get involved in anything and everything that we organise for the boarders. We find that even the most reticent of our boarders become less so when they realise that the cool older brother or sister is involved...

Graduates spend a week off-campus in a Thai government school that Harrow has connections with. Here they assist with English language acquisition, with sport and with their own subject specialism. The interns play a full part in our super-curricular provision, volunteering enthusiastically for off-site trips all over Thailand and beyond.

At the end of the programme, graduates leave us with first-hand experience of residential education and travel experiences to die for. On our part, we get a steady stream of young, enthusiastic employees from all over the English-speaking world. They enrich our community immeasurably. 

Here’s what I’d advise anyone else seeking to set up such a programme:
      Be clear about job descriptions and responsibilities right at the outset. It’s tempting to use interns to fill gaps, but they (rightly) expect a coherent and thought-through programme.
      Spend a good deal of time on induction - manage expectations, clarify responsibilities. Prevention is far better than cure.
      Make sure you build in opportunities for certification - our interns leave us as NPLQ lifeguards and are put through the NSPCC safeguarding training.
      Do what you can to make the package as attractive as possible. This doesn’t mean you need to pay them a fortune, but perks like regular days off, full-board accommodation, paid-for mobile phone bills and social events can make a big difference.
      Recruit a decent-sized group if you can. Happiness increases and homesickness decreases if your interns feel part of a team.

Tim Jefferis

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